Need a break or want to adjust your subscription? No worries! Just follow the instructions on how to log in to your account and easily pause, cancel, or skip your Pepper Post subscription.
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Need a break or want to adjust your subscription? No worries! Just follow the instructions on how to log in to your account and easily pause, cancel, or skip your Pepper Post subscription.
Sign in to your Pepper & Me account
Simply log into your Pepper & Me account in the top right corner of our website.
To login you will need to use
the details you used when first subscribing to Pepper Post.
Once logged in click on My Account and then click on Manage Subscription.
Subscription hub
This is your go to spot for managing your Pepper Post subscription. You can see your upcoming orders, previous orders, update your address and payment details.
To pause or cancel your subscription click on Manage subscriptions.
Skip or pause your subscription
To skip a Pepper Post order you just need to click on the Skip button. Follow the prompts and we will pause your subscription for the month.
If you would like to pause your subscription for longer than a month you can do so by clicking Cancel subscription.
Pause or cancelling your subscription
Here it will give you options of pausing your Pepper Post subscription for 1, 2, or 3 months or cancelling your subscription altogether.
Change your address
To change your address simply login in to your account and click Manage Subscription. Then click Edit address.
Pause or cancelling your subscription
Here you can change your address for where we send your Pepper Post subscription. When you change your address this now becomes the address for all future Pepper Posts unless you choose to change it again.
If you would like your Pepper Post subscription to be sent to a different location to other orders you make with Pepper & Me you can also set that here aswell.
Reach out to us at hello@pepperandme.co.nz, and we'll be happy to help!