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🎄Back shipping on the 6th of Jan! Visit one of our stockists for your urgent seasonings 🎄
🎄 Visit one of our stockists for your urgent seasonings 🎄

MANAGING YOUR

SUBSCRIPTION

Need a break or want to adjust your subscription? No worries! Just follow the instructions on how to log in to your account and easily pause, cancel, or skip your Pepper Post subscription.

Making changes to your subscription

Sign in to your Pepper & Me account

Simply log into your Pepper & Me account in the top right corner of our website.

To login you will need to use
the details you used when first subscribing to Pepper Post.


Once logged in click on My Account and then click on Manage Subscription.

Subscription hub

This is your go to spot for managing your Pepper Post subscription. You can see your upcoming orders, previous orders, update your address and payment details.

To pause or cancel your subscription click on Manage subscriptions.

Skip or pause your subscription

To skip a Pepper Post order you just need to click on the Skip button. Follow the prompts and we will pause your subscription for the month.

If you would like to pause your subscription for longer than a month you can do so by clicking Cancel subscription.

Pause or cancelling your subscription

Here it will give you options of pausing your Pepper Post subscription for 1, 2, or 3 months or cancelling your subscription altogether.


Updating your address

Change your address

To change your address simply login in to your account and click Manage Subscription. Then click Edit address.

Pause or cancelling your subscription

Here you can change your address for where we send
your Pepper Post subscription. When you change your address this now becomes the address for all future Pepper Posts
unless you choose to change it again.

If you would like your Pepper Post subscription to be sent to a different location to other orders you make with Pepper & Me you can also set that here aswell.

Reach out to us at hello@pepperandme.co.nz, and we'll be happy to help!